Results Driven | Creative Pixel Media | Dental Marketing & Website Design | Calgary & North America

Practice Support

Our bespoke approach to Practice Support and Solutions follows a boots-on-the-ground approach. Our team has over 30 years of collective experience in the dental industry in all aspects of Dental Office Management Consulting.

Our Practice Solutions Specialists & Dental Office Management Consultants provide a multifaceted insight on how to actualize your in-office ROI. Whether you have too many clients and not enough time or are looking to systemize your practice efficiency, we can help!

Let’s Talk

Choose CPM to help you Achieve Clinic Success

A CPM Practice Support & Solutions Advisor meets with (in person on virtually) practice owners, – or their approved affiliates – to create, manage, strategize, support, and deliver structured solutions as per clients/clinic’s needs, wants and goals. Some key points of our support service are around (but not limited to):

Practice Operations

From Office Manuals to Systemization

Staff/Management Training / New Patient Conversion Training

Recognize opportunities to avoid missing them

Financial Audits

Reconciliations

Reconciling Bank Statements and Financials (Bookkeeping Prep)

Performance Metric Assessment

How do you match up to industry standards? KPI monitoring and goal setting

Hold and Manage Monthly Team Meetings (or as needed)

Let us be the voice of reasoning

Reviews that speak for themselves

Don’t just take our word for it. CPM has received an amazing 5-star Google rating from our clients.

Our Approach in Working With You

HUMAN CAPITAL
• HR Resources from hiring to training and retention of valuable team members
• Providing the necessary documentation, policies, and procedures to ensure legislation is met and up to date.

SYSTEMS AND DASHBOARDS
• Performance Metrics of all systems to minimize risk and maximize return.

CUSTOMER EXPERIENCE
• Increase performance to enhance Patient and Team interaction
• Streamline and enhance communication to each interaction delivers a consistent message
• Create “Raving Fans”

BUSINESS DEVELOPMENT
• Guidance to practice owners to develop strategic plans and ensure practice objectives are met
• Measured Reports, Market Intel as well as Marketing Strategy support & execution

Coaching Practice Support & Solutions | Creative Pixel Media | Dental Marketing & Website Design | Calgary & North America

SEO SEM Visibility | Creative Pixel Media | Dental Marketing & Website Design | Calgary & North America

Transparency and Accountability

At CPM, our goal is to provide services that you can depend on. Throughout our process, practice owners and/or managers become our partners in success. From the onset of goal setting to evaluating progress, implementation and adjustments, we make time to have candid conversations.

Transparency and Accountability continue to be necessary in order to find long-lasting success.

Our team will always maintain an open-door policy.

Frequently Asked Questions (FAQ's)

During the Discovery Call, we have the opportunity to discuss your vision for your practice. We reserve 1 hour to discuss the current flow of your practice, practice stats as well as opportunities for growth.

As a Practice Solutions Specialist, our goal is to understand the nuances of your practice and build on it. Our approach is not one size fits all. As people who have worked in the various facets of the dental industry, we have recent experience. We also have CPM’s marketing, branding and IT pros to back up our knowledge.

By collaborating and truly understanding where you would like to see your practice, we will provide you with a step by step success plan. We are able to be as hands-on as you need us to be!

Not a problem! We will review your KPIs in accordance with industry standards in your region. No more trying to cross-reference metrics from the East coast when your practice is in the West.

Yes, with in-office observations and coaching, we are able to assess the strengths of your staff as well as opportunities to improve. CPM also provides Call Tracking and Call Reviews to ensure your administrative team says what’s right when it counts!

You tell us! What’s next… whatever you need. CPM’s Practice Solutions Specialists are always here when you need us.

Request Your Complimentary Website Evaluation & Marketing Strategy Session

Submit Website Evaluation Request

Still not sure What Service is Right for YOU? Give us a call!

Schedule Your Discovery Phone Call

Practice Support

Choose CPM to help you Achieve Clinic Success

Practice Operations

Practice Operations

Staff/Management Training / New Patient Conversion Training

Staff/Management Training / New Patient Conversion Training

Financial Audits

Financial Audits

Reconciliations

Reconciliations

Performance Metric Assessment

Performance Metric Assessment

Hold and Manage Monthly Team Meetings (or as needed)

Hold and Manage Monthly Team Meetings (or as needed)

Reviews that speak for themselves

Our Approach in Working With You

Transparency and Accountability

Frequently Asked Questions (FAQ's)

Request Your Complimentary Website Evaluation & Marketing Strategy Session

Still not sure What Service is Right for YOU? Give us a call!

Canada

Ontario

Alberta

British Columbia

Saskatchewan

USA

California

Colorado

Arizona

Texas

We’re ready to listen…

Practice Support

Choose CPM to help you Achieve Clinic Success

Practice Operations

Practice Operations

Staff/Management Training / New Patient Conversion Training

Staff/Management Training / New Patient Conversion Training

Financial Audits

Financial Audits

Reconciliations

Reconciliations

Performance Metric Assessment

Performance Metric Assessment

Hold and Manage Monthly Team Meetings (or as needed)

Hold and Manage Monthly Team Meetings (or as needed)

Reviews that speak for themselves

Our Approach in Working With You

Transparency and Accountability

Frequently Asked Questions (FAQ's)

1. What happens during the Discovery Call?

2. I’ve used a consultant before, what makes this different?

3. I know what the problem is in my practice but how do we fix it?

4. My metrics are good on paper (I think) but I’m not sure if I’m really hitting my KPIs.

5. My staff say they’re doing everything I ask them to but is there a way to know?

6. I want to take my team from good to great! How do I do this?

7. We’ve done all the work: the team looks good, our KPIs are great… what’s next?

Request Your Complimentary Website Evaluation & Marketing Strategy Session

How Does Your Website Perform?

Still not sure What Service is Right for YOU? Give us a call!

Canada

Ontario

Alberta

British Columbia

Saskatchewan

USA

California

Colorado

Arizona

Texas

We’re ready to listen…